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Contact

We make it easy to contact Waters Edge Counseling. We are conveniently located on the southwest corner of 37th Street and Bull Street. The office is on the top floor of a beautiful, blue Victorian home, and there is plenty of parking along Bull Street or around the corner on 38th Street, west of Bull Street. Many SCAD students walk to the office from their homes, and other SCAD students take the bus to Arnold Hall. The office is a couple of blocks south from Arnold Hall.

Contact Waters Edge Counseling

To make an appointment, please contact us at 912-319-5552. A phone call allows us to get to know you and pair you with the best fit therapist for your needs. We can also answer your questions and make sure you are completely set for your first session.

If you are unable to reach us or after business hours, you may also send an email to [email protected] or click HERE to make an appointment online. You will receive a follow-up call or email the following day. We offer consultations for those interested in counseling but have further questions before making an appointment.

Another way to contact us is by simply completing the form below, and we will respond within 24-48 business hours.


Payment

Waters Edge Counseling sees clients on a self-pay basis. The cost for counseling services varies depending on the knowledge and experience of your clinician. Sessions are 45-50 minutes in length and range from $90-$140 per session. Some clinicians offer a sliding scale, which can be discussed at Intake. Though we are not in-network with insurance providers, you can chose to file with your insurance and request reimbursement for an out-of-network provider.

Insurance

We are often asked why we are not in-network with insurance. We believe confidentiality is of the upmost importance in working with clients. Therefore, we have chosen not to work with insurance companies for a number of reasons. First, when filing insurance, companies require that clients are given a diagnostic code for billing, even if a diagnosis may not be appropriate. By not billing insurance, we can meet client needs without labeling the mental illness for an outside company.

A second reason we do not bill insurance is confidentiality. Most insurance companies require that clinicians file by using an Electronic Medical Record. By releasing private information to a third party or insurance company, it increases the risk of client's information being exposed. Also, if you or your child needs a federal background check such as joining the military, wants to be a pilot, or for a number of other reasons, their personal information may be obtained through insurance. We want to offer the highest protection of your private mental health information.

Third, rather than allowing insurance companies to dictate your treatment, we want to have a collaborative process with you in regards to your treatment. For example, some insurance plans choose the length of treatment, number of sessions, or duration of sessions. By not filing insurance, your counselor can offer the most effective treatment as opposed to allowing insurance to determine treatment options. We want to give you the most confidential and best quality of counseling!

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • You have the right to receive a Good Faith Estimate in writing at least 1 business day before your medical service or item.
  • You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit:

www.cms.gov/nosurprises or call CMS at 1-800-985-3059